Returns & Exchanges

At MÆD., we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and original-condition items. If your fit isn't perfect, our seamless exchange process ensures you find the right piece without any hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging with all tags attached, ensuring the aesthetic integrity of the garment is preserved.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.