Returns & Exchanges
At MÆD., we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and original-condition items. If your fit isn't perfect, our seamless exchange process ensures you find the right piece without any hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the aesthetic integrity of the garment is preserved.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.